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College urges patients not to contact their GP for Covid-19 holiday cancellation letters
Publication date: 27 February 2020
The RCGP has heard reports of insurers and travel companies requesting GP letters in order for people to cancel holidays due to Covid-19, Professor Martin Marshall, Chair of the Royal College of GPs, said:
"Insurers and travel companies should be basing their decisions to offer refunds on advice from the Foreign and Commonwealth Office and Public Health England, not letters from GPs. It is not a good use of GPs' time to be writing letters for patients who are not ill but have plans to travel - and GPs will always base their decisions on official advice.
"Patients will undoubtedly have good and sensible reasons for not wanting to travel to certain places because of Covid-19, but this is not the same as being unable to travel due to existing illness, and it should not become the GP's responsibility to give patients advice about where not to travel."
We are delighted to welcome two new GP's to the practice following the retirements of Dr's Armour and Maska.
Dr Arul Neel joins us from Bristol and has 15 years experience as a General Practitioner. Dr Neel has taken over the care of Dr Armour's patients.
Dr Lukas Burri joins us from Switzerland where he trained in General Practice and Internal Medicine. Dr Burri has taken over the care of Dr Maska's patients.
Please take the time to cancel your appointment if you can not attend. We have on average 250 patients per month who do not attend their appointments or fail to answer their telephone when they have asked for the GP or Practice Nurse to call them back. GP time is precious so please consider others if you can not attend.
Have you registered yet for 'patient access'? https://www.patientaccess.com/ This service allows you to book routine GP appointments, order repeat prescriptions, view parts of your medical record such as immunisation history, allergies and lab results. Please bring proof of identity to the practice to be given your unique online access code. This service is open to all patients aged 16 & over.
Have we got your up to date contact details? Please let us know as soon as anything changes.